Check the setting of answering method on your cell phone and confirm if need some setting when connecting the Bluetooth device.

What should I do if the computer says they need a driver or transmitter to connect the earbuds?

Here are some methods for your reference.·Download a Bluetooth receiver to connect(in the computer settings)·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0

How to adjust the volume by earbuds?

Long press L or R earbud to adjust the volume while playing music.# R earbud Volume +# L earbud Volume -The volume adjustment is not available when it`s connected to a TV and computer.

Why the earbuds does not hold a charge?

1.Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )2.Please have the battery case fully charged at the beginning without putting the earbuds in.·Swap the left and right earbuds to charge for a try.·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.·Confirm whether it’s the issue of battery case after operating steps above. 3.Reset could solve many problems occurred.

How to reset the earbuds?

Earbuds (or either one of earbuds) does not pair or connect/ Sound cuts in and out/ Earbuds cannot be found on Bluetooth Search T10 Earbuds:1.Before resetting, delete/remove all TOZO on Bluetooth, and turn off BT as well. 2.Press earbuds’ panel for 5 seconds to turn off (red light flashes) the device. 3.Seconds later, touch and hold both earbuds for 5 seconds till red/blue lights flashes simultaneously. Then touch both earbuds three times, once purple light flashes, reset competed. 4.At last, turn on the BT and re-connect. T6 Earbuds:1.Before resetting, delete/remove all TOZO on Bluetooth, and turn off BT as well.2.Press earbuds’ panel for 5 seconds to turn off (red light flashes) the device.3.Seconds later, touch and hold both earbuds for 5 seconds till red/blue lights flashes simultaneously. Then touch both earbuds three times quickly, once purple light flashes, reset competed. 4.At last, turn on the BT and re-connect.

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TOZO golden x1 wireless earbuds galaxy blue/black

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Recommended

TOZO Golden X1

Wireless Earbuds with Balanced Armature Driver and Hybrid Dynamic Driver.

The TOZO Golden X1 utilizes a combination of a 12mm dynamic driver and a customized Knowles balanced armature driver, delivering a Hi-Fi-level listening experience with an ultra-wide frequency response range of 12Hz to 44.1kHz that far exceeds your hearing range. It also supports LDAC high-definition audio decoding and has obtained Hi-Res Audio certification.

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Hybrid Dynamic Driver

Balanced Armature Driver

Environment And Active Noise Cancellation

Charging Compatibility & LED Digital Display

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Overview

Feature

Specs

FAQs

Explore

Review

Make you a feeling of immersion

The combination of the Dynamic and Armature drivers provide 12Hz ~ 44.1KHz super wide range responds. Capable of express every detail of sounds vividly. Treble like original guitar's sweet metallic crisp. A needle falls onto ground. And even can restores the earth's trembling subwoofer.

Armature Driver Creates High frequency of 44.1KHz

Excellent reproduction of high frequency sound

X1 meets the treble to 44.1kHz which higher than the 20kHz that human can hear. It can even restore the ultrasonic sound of dolphins. The Balanced Armature Driver can excellently reproduction high-frequency sounds such as guitar metals, treble cymbal for drums, etc.

Customer Armature Driver Unit with Knowles

Talk Mic

Dynamic Driver Creates Powerful Bass As 12Hz

Featured with Hi-Res Audio

Features with the advanced Bluetooth 5.3 technology

Featured with Hi-Res Audio

TOZO Acoustic Lab continues to break through the barriers of headphone acoustics. Developed large 12mm High Amplitude Dynamic Driver specifically for TOZO Golden X1, Which is capable of delivering 12Hz bass, even below the 20Hz that human can hear. Restores the earth's trembling subwoofer vividly.

Restores the earth's trembling subwoofer vividly.

The use of high-end Bluetooth chip delivers a better performance and sound effects. TOZO Golden X1 Earbuds support HSP HFP A2DP AVRCP, which provides instant pairing and stable transmission without interruptions.

55mAh

Bluetooth 5.3

Premium Sound via ORIGX Pro

The OrigX Pro is designed for audiophiles, emphasizing a wide sound stage with high frequency clarity to bring a specific sound curve to a variety of listening preferences.

LDAC HD Audio-decoding

TOZO Golden X1 is equipped with LDAC technology, which can stream 24bit/96khz music (also known as high-resolution audio music) via Bluetooth at speeds up to 990 kbit/s, which can transmit data more than 3 times compared to the ordinary Bluetooth SBC.

Bluetooth 5.3 Technology

Support HSP, HFP, A2DP, AVRCP. Provides in-call stereo sound. Greatly improve the transmission speed and providing you with a low-latency listening experience.

Ergonomic Comfort Fit

Perfectly fits the curve of inner contour of ear. Keep earbuds secure stay and much comfortable in ears. Accurate sound tube angle perfectly fits ear canals. Seal and provides a pure immersive sound.

With TOZO X1 EARBUDS

Outdoor

At Home

Commuting

Add music

For the best experience,use earphones.

Transparency Mode

Switching to transparency mode can clearly hear the surrounding sound without taking off the headphones, and still communicate freely with people face-to-face.

Reduce Wind Noise Mode

Enjoy music without the disturbance of wind, even in outdoor or windy weather will obtain a quiet listening effects.

Active Noise Cancellation for Clear Calls

Eliminate Maximum 42dB of External Ambient Noise Accurately Capture Vocals to Achieve Clear Calls

Ergonomic Comfort Fit

Perfectly fits the curve of inner contour of ear. Keep earbuds secure stay and much comfortable in ears. Accurate sound tube angle perfectly fits ear canals. Seal and provides a pure immersive sound.

8 hrs

Single Charge

32 hrs

With Charging case

500 mAh

Single Charge

New Breathing Indicator
& Digital LED Display

The LED breathing light gradually changes color according to the power level while charging the case, and you can check the battery consumption via the smart LED digital screen.

16 preset EQ modes
& 6 noise reduction modes

EQ option provides you with customized sound settings, including Rock, Classical, Jazz, Hip-Pop, etc, which perfectly reflects different music styles. 6 noise reduction modes will block 90% of noise.

Exclusive EarPrint Technology.

EarPrint, by TOZO app, customizes exclusive sound effects for different users' ears, compensates for hearing deficiencies, Providing a previously unheard feast of High-Fidelity sound experiences.

More Intelligent Charging

Supports wireless charging & USB-C fast charging.

IPX6 Waterproof

Nano-coating efficiently protects the earbuds from the damage of the splash by sweat and raindrops.

Customize your experience

Personalizes your own audio for the best fit from 6 eartips.

Functionality at Your Fingertips

The TOZO X1 earbuds support a single squeeze for play or pause, double squeeze for the next track, squeeze and hold to turn noise cancellation on or off, etc. You may also slide your finger up or down on the earbuds to adjust the volume without taking out your phone.

X1: Press once X2: Press twice X3: Press three times Hold: Press and hold for 2 seconds

L

X1

Answer

X2

Previous song

X1

Hung up

Hold

Hung up

Hold

Normal mode
(ANC OFF)

Hold

Volume Down

X3

Transparent mode/
Active Noise Cancellation mode

R

X1

Play/Pause

X2

Next song

X1

Answer

Hold

Hung up

Hold

Reject

Hold

Volume up

X3

Voice assistant

TECH SPECS

Earphone

Type: In-ear True Wireless

Model: X1

Audio quality

Driver: φ12 mm dynamic driver + Knowles balanced armature driver

Frequency response range: 12Hz - 44.1kHz

Audio codec: LDAC / AAC / SBC

Noise cancellation

Noise control modes:

Noise Cancellation / Leisure Mode / Custom Pattern / Reduce Wind Noise/

Transparency Mode / Noise Cancellation Off

Call Noise Cancellation: Triple-Microphone with ENC Call Noise Reduction

Battery Life

Battery capacity: 55mAh(earphones) / 500mAh(charging case)

Music play time (AAC, Default setting, 50% volume)*:

Max Noise Cancellation: 5h (single charge)

Noise Cancellation Off: 8h (single charge)

Charging

Cable Charge Time: 2h (earphones) /2h (charging case)

Charging port: USB Type-C

Charging input (charging case): 5V⎓500mA（USB-C）/5V⎓400mA（wireless charging）

Charging output (charging case): 5V⎓50mA*2

Charging input (earphones): 5V⎓50mA

Wireless charger: Qi wireless charging supported

Water resistance

Water resistance - earphone: IPX6

Bluetooth

Bluetooth version:BT 5.3

Effective Bluetooth range:10m

Weight and Dimensions

Weight (each ear):5.8g（±0.2g）

Weight (charging case):43g（±1g）

Weight (entire device):54.6g（±1g）

Dimensions of charging case:69.9*34.2*38.2mm

View More Specs

FAQs

: Check the setting of answering method on your cell phone and confirm if need some setting when connecting the Bluetooth device.
: Here are some methods for your reference.
·Download a Bluetooth receiver to connect(in the computer settings)
·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0
: Long press L or R earbud to adjust the volume while playing music.
# R earbud Volume +
# L earbud Volume -
The volume adjustment is not available when it`s connected to a TV and computer.
: 1.Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )
2.Please have the battery case fully charged at the beginning without putting the earbuds in.
·Swap the left and right earbuds to charge for a try.
·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.
·Confirm whether it’s the issue of battery case after operating steps above.
3.Reset could solve many problems occurred.
: Earbuds (or either one of earbuds) does not pair or connect/ Sound cuts in and out/ Earbuds cannot be found on Bluetooth Search

T10 Earbuds:
1.Before resetting, delete/remove all TOZO on Bluetooth, and turn off BT as well.
2.Press earbuds’ panel for 5 seconds to turn off (red light flashes) the device.
3.Seconds later, touch and hold both earbuds for 5 seconds till red/blue lights flashes simultaneously. Then touch both earbuds three times, once purple light flashes, reset competed.
4.At last, turn on the BT and re-connect.

T6 Earbuds:
1.Before resetting, delete/remove all TOZO on Bluetooth, and turn off BT as well.
2.Press earbuds’ panel for 5 seconds to turn off (red light flashes) the device.
3.Seconds later, touch and hold both earbuds for 5 seconds till red/blue lights flashes simultaneously. Then touch both earbuds three times quickly, once purple light flashes, reset competed.
4.At last, turn on the BT and re-connect.

View More FAQs

Explore More About TOZO Golden X1

TOZO Blogs

Why Earbud Shape Matters? Comfort and Fit Explained Simply

Learn More >

Why Earbud Shape Matters? Comfort and Fit Explained Simply

by Jesse Xu
May 16, 2025
4 min read

Which TOZO Earbuds Have the Best Battery Life?

Learn More >

Which TOZO Earbuds Have the Best Battery Life?

by Jesse Xu
May 16, 2025
4 min read

Can Bluetooth Earbuds Really Deliver High-Fidelity Sound?

Learn More >

Can Bluetooth Earbuds Really Deliver High-Fidelity Sound?

by Jesse Xu
May 16, 2025
4 min read

Join Forces with TOZO

X1

Learn More

Top suggestions

TOZO Golden X1

Wireless Earbuds with Balanced Armature Driver and Hybrid Dynamic Driver.

Hybrid Dynamic Driver

Balanced Armature Driver

Environment And Active Noise Cancellation

Charging Compatibility & LED Digital Display

Hurry! Offer Ends Soon

TOZO Golden X1

Make you a feeling of immersion

Armature Driver Creates High frequency of 44.1KHz

Excellent reproduction of high frequency sound

Customer Armature Driver Unit with Knowles

Talk Mic

Dynamic Driver Creates Powerful Bass As 12Hz

Featured with Hi-Res Audio

Features with the advanced Bluetooth 5.3 technology

Featured with Hi-Res Audio

Restores the earth's trembling subwoofer vividly.

55mAh

Bluetooth 5.3

Premium Sound via ORIGX Pro

LDAC HD Audio-decoding

Bluetooth 5.3 Technology

Ergonomic Comfort Fit

Perfectly fits the curve of inner contour of ear. Keep earbuds secure stay and much comfortable in ears. Accurate sound tube angle perfectly fits ear canals. Seal and provides a pure immersive sound.

Transparency Mode

Reduce Wind Noise Mode

Active Noise Cancellation for Clear Calls

Ergonomic Comfort Fit

New Breathing Indicator & Digital LED Display

16 preset EQ modes & 6 noise reduction modes

Exclusive EarPrint Technology.

More Intelligent Charging

IPX6 Waterproof

Customize your experience

Functionality at Your Fingertips

X1

X2

X1

Hold

Hold

Hold

X3

X1

X2

X1

Hold

Hold

Hold

X3

TECH SPECS

Earphone

Audio quality

Noise cancellation

Battery Life

Charging

Water resistance

Bluetooth

Weight and Dimensions

FAQs

Cannot answer a call

What should I do if the computer says they need a driver or transmitter to connect the earbuds?

How to adjust the volume by earbuds?

Why the earbuds does not hold a charge?

How to reset the earbuds?

Explore More About TOZO Golden X1

TOZO Blogs

Why Earbud Shape Matters? Comfort and Fit Explained Simply

Why Earbud Shape Matters? Comfort and Fit Explained Simply

Which TOZO Earbuds Have the Best Battery Life?

Which TOZO Earbuds Have the Best Battery Life?

Can Bluetooth Earbuds Really Deliver High-Fidelity Sound?

Can Bluetooth Earbuds Really Deliver High-Fidelity Sound?

Join Forces with TOZO

Language

Country

Language

Country

Top suggestions

New Breathing Indicator
& Digital LED Display

16 preset EQ modes
& 6 noise reduction modes