Check the setting of answering method on your cell phone and confirm if need some setting when connecting the Bluetooth device.

What should I do if the computer says they need a driver or transmitter to connect the earbuds?

Here are some methods for your reference.·Download a Bluetooth receiver to connect(in the computer settings)·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0

How to adjust the volume by earbuds?

Long press L or R earbud to adjust the volume while playing music.# R earbud Volume +# L earbud Volume -The volume adjustment is not available when it`s connected to a TV and computer.

Why the earbuds does not hold a charge?

1.Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )2.Please have the battery case fully charged at the beginning without putting the earbuds in.·Swap the left and right earbuds to charge for a try.·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.·Confirm whether it’s the issue of battery case after operating steps above. 3.Reset could solve many problems occurred.

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TOZO G1

Built to Provide the Ultimate Mobile Gaming Audio Experience

TOZO G1 is the best gift for players. Now you can enjoy real-time synchronous audio and video with TOZO G1, for its ultra-low latency is only 45ms, enhancing your gaming experience and competitive performance.

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45ms Ultra-low Latency

Game & Music Dual-mode Switch

30-Hour Ultra-long Playtime

Eye-catching LED Light

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TECH SPECS

Earphone

Type: In-ear True Wireless

Model: G1

Color: Black/Gray/Blue

Audio quality

Driver: φ10mm dynamic driver

Frequency response range: 20Hz - 20kHz

Audio codec: AAC/SBC

Noise cancellation

Call noise cancellation: DSP call noise reduction

Bluetooth

Bluetooth version: Bluetooth 5.3

Effective Bluetooth range: 10m

Battery Life

Battery capacity: 45mAh(earphones)/500mAh(charging case)

Music play time (AAC, default setting, 50% volume)*: 6h (single charge)/30h (with charging case)

Charging

Cable charge time: 1h (earphones)/2h (charging case)

Charging port: USB Type-C

View More Specs

FAQ

: Check the setting of answering method on your cell phone and confirm if need some setting when connecting the Bluetooth device.
: Here are some methods for your reference.
·Download a Bluetooth receiver to connect(in the computer settings)
·Kindly check if your computer’s Bluetooth version supports Bluetooth 5.0
: Long press L or R earbud to adjust the volume while playing music.
# R earbud Volume +
# L earbud Volume -
The volume adjustment is not available when it`s connected to a TV and computer.
: 1.Check if the metal connector is dirty, try to wipe it softly with dry cloth, paperclip or paper towels. (sweat or humidity may also lead to disconnection )
2.Please have the battery case fully charged at the beginning without putting the earbuds in.
·Swap the left and right earbuds to charge for a try.
·Put the left one in the right side of the case, so does the right earphone, which is put in the left side of the case.
·Confirm whether it’s the issue of battery case after operating steps above.
3.Reset could solve many problems occurred.